Prospect Medical Bankruptcy Update

Last Updated: August 8, 2025

Current Status of Crozer Health Facilities | Medical Records | Behavioral Health Support | Employment Support | Crozer Health Systems Closure Information Sheet | Delaware County Health Resources Locator Map | Prospect Bankruptcy Background | State Oversight and County Response | Emergency Room and Urgent Care Guidance | Health Department Wellness Line | Emergency Preparedness and Municipal Resources

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Delaware County and the Delaware County Health Department are providing updates and resources related to the Prospect Medical Holdings bankruptcy and its impact on healthcare access in our region. Check this page regularly for news, guidance on medical services, and support for affected employees and residents.

For medical emergencies, call 9-1-1.

Current Status of Crozer Health Facilities

Prospect Medical Holdings is still in the process of negotiations related to disposition of the properties that formerly were used by the Crozer Health System.

On 8/4/25, Prospect Medical Holdings received approval from the bankruptcy court to “abandon” two of the four properties (the former Taylor Hospital and Delaware County Memorial Hospital properties). However, purchasing agreements are still being discussed for these two properties as well as the former Crozer Chester Medical Center and Springfield Hospital properties.

ChristianaCare was successful in Prospect Medical Holdings auction process in purchasing specific outpatient facilities that were part of the Crozer system (see below for details).

Prospect Medical Holding’s restructuring website (including the dockets, documents, and a calendar) is: https://cases.omniagentsolutions.com/?clientId=3725.

Delaware County has identified suitable landing areas and established designated strategic Community Landing Zones for medical helicopter operations in the county. These zones will assist emergency transport capabilities for critical trauma and medical emergencies.

Crozer Health’s letter being mailed to former patients is available here.

Closed:

• Taylor Hospital and ER (closed as of 4/26/25).
• Crozer Chester Medical Center (closed as of 4/30/25).
• Behavioral Health Crisis Center at Crozer Chester (closed as of 4/28).
• In the event of a psychiatric emergency, residents are encouraged to contact the mobile crisis team (855) 889-7827 if the individual is not an immediate risk to themselves or others.
• If the person requires a psychiatric evaluation at the hospital, and they cannot otherwise be transported safely, residents should call 9-1-1.

Closing:

• Crozer Outpatient Services are expected to close with the exceptions of those listed below:
• Some practices and healthcare providers transitioning to new health systems.
• Patients will be receiving communications from providers as these developments continue to unfold.
• Patients should consult with their insurance provider for their continuity of care.

Remaining open - Ambulatory Surgery & Imaging Centers at Brinton Lakes, Broomall, Haverford, and Media, now under ChristianaCare:

• Crozer-Keystone Surgery Center at Brinton Lake, including the Crozer Endoscopy Center, 300 and 500 Evergreen Dr, Glen Mills, PA
• Crozer-Keystone Surgery Center at Haverford, 2010 West Chester Pike, Havertown, PA
• Crozer-Keystone at Broomall, including the Broomall Radiation Oncology Center, 30 Lawrence Rd, Broomall PA
• Media Medical Imaging, 200 E. State St, Media PA

Remaining Open (for office hours or appointments, please contact your provider directly):

• Center for Family Health, 1260 E. Woodland Ave. Suite 200 Springfield, PA.
• Associates in Anesthesia, Inc, Physician Office Building 1, 1 Medical Center Blvd, Upland PA.
• American Treatment Network, LLC, Physician Office Building 1, 1 Medical Center Blvd, Upland PA.
• Drs. Conrad and Lieberman, Physician Office Building 1, 1 Medical Center Blvd, Upland PA.
• Cardiology Consultants of Philadelphia, P.C., Physician Office Building 1, 1 Medical Center Blvd, Upland PA.
• Clinical Renal Associates, LTD, Physician Office Building 1, 1 Medical Center Blvd, Upland PA.
• Excel Medical Center, Physician Office Building 1, 1 Medical Center Blvd, Upland PA.
• Ophthalmic Surgical Associates, Physician Office Building 1, 1 Medical Center Blvd, Upland PA.

Obtaining Crozer Medical Records

Former Crozer patients have access to their medical records via Crozer’s Health+Link Patient Portal, if they set this portal up previously. It is not known how long this patient portal will remain accessible. Former Crozer patients may still be able to set up their Crozer Health+Link Patient Portal if they are able to locate their Crozer patient medical record number. Patients should retrieve their medical documents as soon as possible.

As of July 2025, Prospect Medical has transitioned to a single company to manage requests for all Crozer medical records, and began charging former patients for this service:

• https://crozer.morganrecordsmanagement.com/request-my-crozer-records.html
• YouTube tutorial on how to request Crozer medical records: https://www.youtube.com/watch?v=wCxa66Zvq0U.

Discussions are under way regarding a potential agreement with The Foundation for Delaware County to help contribute funding to the costs related to medical record access. As of 8/8/25, this agreement has not yet been finalized.

Behavioral Health Support

• Delaware County Crisis Connection Team (DCCCT) at 1-855-889-7827: Mobile Mental Health and crisis outreach services
• National Suicide and Crisis Hotline: Call “988”
• Peer Warmline (855) 464-9342 : Manned by peers in recovery from mental illness.
• MVP Recovery - Behavioral Health Urgent Care: 24/7 STAR (Stabilization-Triage-Assessment-Referral) Center, 2200 Providence Ave, Chester PA and Behavioral Health Hotline (24/7): 855-MVP-2410

Further information on behavioral health services is available on the Delaware County Department of Human Service and DCHD websites, and summarized in the Delaware County Mental Health and Crisis Services Factsheet.

Employment Support

• PA CareerLink® Delaware County Updates. Text “healthjobs” to 888777 and add your email to receive updates from PA CareerLink® Delaware County.
• Former Employees of Crozer Web Page. Visit the PACareerLinkDelco.Org web page for regularly updated events and resources for career and training services.
• Visit PA CareerLink® Centers. The Crozer Transition Center/PA CareerLink® Delaware County at 160 E 7th St. Chester, PA 19013 will be open 8:30a.m. - 5:00p.m hrough September 5, 2025. Comprehensive career services are available at PA CareerLink® sites in Media (901 South Media Line Road, Media, PA 19063) and Chester City (701 Crosby Street, Suite B, Chester, PA 19013).

Delaware County Health Resources Locator Map

The Delco Health Resources Locator is an interactive map that helps residents find nearby hospitals, urgent care centers, and minute clinics. Created in response to recent hospital closures, the tool offers quick access to healthcare options, including facility contact details, locations, hours of operation, and more.

Click to check out the Health Resources Locator Map

• If you lost your physician as a result of the recent Crozer hospital closings and need prescription refills for a chronic disease, vybe Urgent Care and Everest Urgent Care centers may be able to help on a short term basis while you transition to a new provider. Please contact a center to find out if you are eligible to have your prescription refilled.
• MVP’s Behavioral Health Urgent Care may be able to help you for behavioral health prescription management.

State Oversight and County Response

• Prospect Medical Holdings originally purchased the Crozer Health system in 2016. The purchasing agreement included a 10-year clause restricting hospital closures. Despite this stipulation, Prospect Medical Holdings closed Springfield Hospital and Delaware County Memorial Hospital in 2022, and filed for Chapter 11 bankruptcy and closed Crozer Chester Medical Center and Taylor Hospital in 2025. Prospect’s actions reflect years of mismanagement, financial exploitation, and disregard for public health and community well-being.
• Hospitals in Pennsylvania are regulated by the Commonwealth of Pennsylvania.
• Delaware County Council, the County Executive, and departments across Delaware County are engaged in partnerships focused on contingency planning and addressing the impacts on healthcare services and continuity of care for Delaware County residents, and are collaborating with:
• Congresswoman Mary Gay Scanlon
• State Representatives and Senators
• The Governor’s Office and Attorney General’s Office
• The Pennsylvania Department of Health
• Regional health system partners
• On 4/21/25, Delaware County issued an emergency declaration to help safeguard public health, ensure care continuity, and mobilize resources in support of residents and healthcare workers. The emergency declaration enables the County to expedite staffing, procurement, and emergency medical coordination, and was initially in effect for seven days and was subsequently extended by Delaware County Council. The declaration also allows officials to track and potentially recoup costs related to the closures.
• Delaware County Council, the Delaware County Legislative Delegation, and community partners activated a contingency plan to fund four Advanced Life Support (ALS) vehicles to mitigate EMS service gaps due to the loss of Crozer EMS services. This plan operated from 5/3/25 through 8/3/25. For years, Crozer EMS provided critical emergency medical services to numerous municipalities across Delaware County, and most of these municipalities relied on this coverage to support local ALS services that were not available in local budgets. This contingency arrangement provided Delaware County municipalities the crucial time needed to strengthen EMS service capabilities.
• While Delaware County is deeply disappointed in Prospect’s actions throughout this process, the County continues to pursue collaborations to support the sustainability of healthcare services in Delaware County in partnership with state officials, regional health systems, and community stakeholders.

Emergency Room and Urgent Care Guidance

• Consider using urgent care facilities for non-emergency needs to reduce the burden on Emergency Medical Services (EMS). For guidance, read out Emergency Room and Urgent Care Guide.
• Delco Community Transit operates the Medical Assistance Transportation Program (MATP) and Shared Ride Transportation Program for Seniors. More information available here.

The Delaware County Health Department Wellness Line

The Delaware County Health Department Wellness Line is available to assist residents during this challenging time. Residents can call (484) 276-2100 for:

• Updates on the Prospect Medical Holdings bankruptcy.
• Guidance on navigating local healthcare resources, including urgent care and mental health services.
• Support with general health concerns and connecting to needed services.

Delaware County remains committed to supporting residents, providing clear updates, and ensuring access to critical healthcare resources throughout this period.

Emergency Preparedness and Municipal Resources

Delaware County has developed a Toolkit for Navigating Municipal Impacts of Prospect Bankruptcy to assist local governments in responding to potential disruptions in healthcare services. This toolkit provides guidance on emergency declarations, funding opportunities, EMS coordination, and municipal planning in the event of hospital closures. In collaboration with state and regional partners, Delaware County remains committed to ensuring continuity of care and supporting municipalities through this evolving situation.

Toolkit for Navigating Municipal Impacts of Prospect Bankruptcy.

For all County of Delaware Press Releases https://delcopa.gov/publicrelations/releases.html