Information Technology
The I.T. Department evaluates, designs, implements and enhances automated information systems. Greater emphasis is being placed on automated data communications systems in order to insure that various County, Court and Government agencies accurately store, retrieve and update vital information.
The use of I.T. resources allows for better County and Court staff utilization because computers perform the more time consuming and tedious jobs faster and more efficiently. The focus of I.T. has shifted over the years from developing isolated systems for individual County Departments to integrating these systems via a network of PCs.
This change of direction ensures timely and accurate access to all County and Court data. Emphasis has been placed on evaluating and purchasing computers for many County and Court departments. These PCs are tied together in one large network in order to allow E-Mail, Word Processing, and Internet Access throughout the county complex.
New systems being investigated or implemented are Imaging and Assessment information (maps, photographs and data retrieval).
The I.T. Department is located on the Second Floor of the Government Center Building and may be reached at (610) 891-4675.
Telecommunications
The Telecommunications Department under the direction of John Becht, is responsible for meeting the communication needs of all County and Court Departments throughout the entire county organization. The Department has the following responsibilities:
- Voice Processing System - Implement voice mail and conduct training classes for individuals and or departments in use of the system. Responsible for the evaluation of departments needs hence the creation of menus implemented to aid in the expeditious processing of calls for the dispensing of information and or transferring of calls.
- Troubleshoot and/or repair telephone systems, telephones, faxes, wiring and voice mail.
- Responsible for all voice and data wiring for the location of new or the relocation of existing individual sites or entire departments.
- Evaluate the needs of any given department and make recommendations as to the type of Fax or Telephone Equipment to be purchased, issue the appropriate orders and follow through implementation.
- Act as sole contact between the Telephone Companies and the County.
- Produce an Inter-departmental directory.
- The County Operator is responsible for receiving and redirecting calls to the appropriate County Agency.
The Telecommunications Department may be contacted at (610) 891-5318.