Delaware County Statement on Network Outage

Media, PA — The following is an attributable statement to the County of Delaware:

“Delaware County is in the process of restoring network access that has been disrupted since Friday, June 26th, due to unauthorized activity we identified that was disrupting the County’s network. The County responded to these attempts by taking the proactive but necessary step of shutting down our network to continue to protect sensitive information and critical systems while following industry best practices in response to the intrusion attempts. At this time, internet and phone service has been restored.

Since 2020, Delaware County has established critical protections and followed industry recommendations about how to best secure its network assets, and those protections have proven valuable in recent days. Moving forward, the County will continue to perform its critical functions while re-establishing full service and network access and responding with assistance from cybersecurity specialists to confirm network security. All our offices remain open and ready to continue serving our residents, and we appreciate the efforts of our staff and departments to find alternate ways to perform their duties throughout this period of network interruption. We ask for the public’s patience as we perform this work, and urge residents with questions regarding reaching a county office or completing a necessary transaction to contact Delaware County’s Communications team at DelcoComms@co.delaware.pa.us or by phone at (610) 891-4943.”